What is Operational Technology? What are Safety Precautions?

February 21, 2024
Operasyonel Teknoloji Nedir? Güvenlik Önlemleri

The recent attack on the operational technology of a power plant was proof that the heart of the industry has been infiltrated.

The increasing connectivity of OT systems in the digital world brings new levels of cyber threats.

The importance of advanced security strategies for protecting industrial control systems is increasingly recognized. Operational technology security is key to protecting against these increasing levels of cyber threats.

Fundamentals of Operational Technology

Operational technology (OT) refers to the combination of hardware and software used to manage critical infrastructure and industrial control systems, including electricity and oil distribution. This technology also forms the basis of industrial automation, which enables operational excellence by increasing the efficiency and fluidity of production processes. This technology incorporates advanced systems, networks and devices such as sensors to monitor, control and automate processes in the physical world. It also includes dedicated control systems that provide a continuous flow of data to increase efficiency and ensure operational excellence. These systems maximize efficiency and safety at every stage of industrial operations, especially in automation and process control, which is critical in areas ranging from energy management to production lines.

OT, which enables the functioning of critical infrastructures, has very different needs and risks from information technology (IT) and therefore requires a specialized approach. Real-time operational capability and high availability are the defining characteristics of these systems. Going beyond traditional IT security measures, the integration of OT-specific protections is imperative to ensure continuous operational security.

What is Operational Technology?

Operational Technology (OT) is a comprehensive combination of software and hardware systems that enable the automation and control of industrial processes. This is particularly vital in areas such as manufacturing, energy management and utilities.

OT systems are used in operational environments that emphasize reliability and continuity, run continuously and have strict timing requirements. These systems monitor, manage and optimize physical processes and form the core of industrial control mechanisms.

Operational Technology is critical for maintaining the continuity of complex systems.

From a cybersecurity perspective, OT requires special attention due to its extraordinary sensitivity. Since the security of systems can directly affect the physical world through the commands and feedback loops they receive, security strategies must comprehensively support and protect both hardware and software layers.

Evolution of Industrial Control Systems

Industrial control systems (ICS) have evolved from basic mechanical devices to intelligent and networked automation systems. This transformation has revolutionized productivity and efficiency, leading to fundamental changes in the industrial sector.

The transition from classic relays and timers to complex programmable logic controllers (PLCs) and Distributed Control Systems (DCS) has been a breakthrough innovation in process control. These systems are designed to optimize industrial operations and streamline data collection and analysis. Global connectivity and real-time data analytics have transformed manufacturing processes from mundane to dynamic and interactive.

With the third industrial revolution, digital automation and control systems were gradually replaced by Industry 4.0, and systems became smarter with the integration of artificial intelligence and machine learning. These developments have enabled significant advances in process optimization and fault detection.

Today, industrial control systems continue to evolve as cyber-physical systems. Internet of Things (IoT) technologies and cloud computing platforms offer new possibilities for process continuity and flexibility by increasing data exchange. In this evolutionary process, security becomes more important as the complexity of systems increases, requiring comprehensive cyber security approaches.

Differences between OT and IT

OT and IT systems serve different purposes.

Operational Technology (OT) systems were developed for the purpose of monitoring and controlling physical devices. In contrast, Information Technology (IT) systems prioritize data management, analysis and distribution. While OT systems optimize machines, plants and infrastructure in industrial environments, IT is more involved in office environments and overall business continuity. Furthermore, OT solutions are usually long-lived and receive updates infrequently, while IT solutions are characterized by rapid innovation and frequent updates.

OT processes often require time sensitivity.

Security strategies should reflect these differences. While security in OT systems is focused on protecting production continuity and human safety, IT security strategies are based on data protection and privacy. In addition, a security breach in OT systems can lead to direct physical damage, while IT systems are more likely to experience data breaches and theft.

Approaches to tackling malware are different.

The approach to protecting an OT system from malware usually emphasizes an isolated network structure and multi-layered defense strategies. In IT systems, antivirus programs, up-to-date security patches and regular penetration tests form the basis of security measures. In OT security, the priority is to ensure the continuity of physical processes without damaging system accessibility and functionality.

Organizations should develop unified strategies for OT and IT security.

Finally, the integration of OT and IT security approaches provides a more effective defense mechanism against next-generation threats. While industry-specific protocols and standards support this integration, organizations should also strengthen their security posture by combining best practices from both worlds. The ability of industrial control systems to respond quickly and effectively to cyber-attacks makes it imperative that OT and IT security policies are designed in harmony.

Cyber Security Threats

Operational Technologies is vulnerable to the ever-evolving cyber threat landscape. Cyber attackers can target OT systems through a variety of tactics, including advanced persistent threats (APT), ransomware, denial-of-service (DDoS) attacks and system infiltration. In addition, supply chain attacks and insider threats can also put the security of these systems at risk. Especially in OT environments where critical infrastructure is managed, the potential impact of these threats can manifest as physical damage, so a defense-in-depth approach and regular security reviews are vital.

Threats Targeting OT Systems

Operational Technology systems are at the center of cyber-attacks organized with evolving techniques. Malware, APT and zero-day attacks that threaten the infrastructure carry great risks for these systems.

In particular, malware such as Stuxnet and Industroyer have shown that OT systems can be directly targeted. These scenarios can lead to prolonged disruptions to industrial processes.

Cyber espionage or sabotage campaigns attempt to infiltrate OT infrastructure by exploiting vulnerabilities. This has become a vector for malicious actors aiming to take control of automation systems, steal data or damage infrastructure.

In ultra-connected and integrated industrial ecosystems, the cascading effect of an outage or security breach within the network can affect the entire system. Therefore, it is critical that OT security approaches are supported by multifaceted strategies such as layered defense principles, continuous security assessment and proactive threat monitoring. Complex security architectures developed in collaboration with interdisciplinary teams play a vital role in increasing defense depth and ensuring system resilience.

Common Cyber Attack Scenarios

Attacks on Operational Technology (OT) systems are on the rise and can be carried out through a variety of tactics.

  • Spear Phishing: Targeting system administrators to gain access to OT infrastructure.
  • Malware: Using malware such as Stuxnet to damage control systems.
  • DDoS Attacks: Disrupting operational processes through denial of service.
  • Data Exfiltration: The theft and leakage of sensitive data.
  • Man in the Middle (MitM) Attack: Manipulating the flow of data by interfering with communication channels.

Many attacks target system weaknesses and human error.

The impact of attacks can cause critical damage by disrupting operational continuity.

Importance of Security Strategies

Holistic security strategies have a certain weight in protecting Operational Technology systems. In particular, attacks targeting industrial control systems require prioritization of these strategies.

Security strategies strengthen the resilience of systems and their ability to withstand threats. Comprehensive approaches and security standards that provide security by default, early detection, effective response and recovery capabilities are central to preventing potential attacks. Especially given the heterogeneous nature of OT systems, the design of layered defense mechanisms is vital.

Without adequate and effective security strategies, OT systems can face serious risks. The four pillars of security – secure configuration, access control, monitoring and incident response – are geared towards protecting the integrity of the system.

Risk Management and Assessment

Risk management in an Operational Technology (OT) system involves the systematic identification and analysis of threats and vulnerabilities. This process shapes the most effective use of resources and risk mitigation efforts.

A strong risk management strategy is the lifeblood of preventing potential security breaches by increasing the defensibility of the OT system. This is because risks in this area not only fall within the scope of information security, but also include physical impacts and potential threats to business continuity. Risk assessment is carried out dynamically, taking into account vulnerabilities and threat vectors. Identifying critical assets, identifying threats to these assets and strengthening defenses are the main steps in the process.

Among the most important tools organizations can use to assess risks are comprehensive security reviews, threat intelligence and incident response planning. These approaches require a multidisciplinary understanding, given the complex nature of OT systems and the wide range of industrial components.

Implementing risk management effectively ensures that the cybersecurity culture is spread throughout the organization and is in a continuous improvement cycle. Given limited resources, prioritizing the scenarios with the highest risk is vital to the accuracy of our security decisions. Throughout the process, it is essential to review and update security policies and procedures and align them with the organization’s risk tolerance and security objectives.

Layered Defense Approach

The protection of Operational Technology systems is possible through the adoption of multi-layered security strategies. The basis of this approach is the creation of multiple lines of defense against attacks. Each layer should act as a barrier against threats trying to infiltrate systems.

An effective layered defense must be able to detect insider and outsider attacks. This requires different controls to work in an integrated way.

To counter potential threats, narrowing the attack surface is essential. Planning a network architecture across the board means shutting down unnecessary access points.

The interaction of cybersecurity layers ensures that security processes are constantly updated and improved. This provides protection against modern threats that require adaptability and flexibility.

The Purdue model is a reference framework that supports the integration and security of OT and IT systems. A wide range of technologies, policies and procedures are the backbone of the layered defense framework, starting from physical security, network security and endpoint protection. Each is critical to preventing a cyber-attack.

Finally, the effectiveness of individual layers of defense is critical to the success of the entire security architecture. Continuous monitoring, intrusion detection and response capabilities are essential to minimize potential breaches.

Methods to Improve Safety

To improve security in Operational Technologies (OT), it is important to assess all aspects of the system and prioritize according to risks. Especially in critical infrastructures, security strategies such as analyzing and eliminating vulnerabilities, updating encryption technologies and using multi-factor authentication systems play a vital role.

Network segregation, i.e. dividing the network into different segments and managing the security level of each region separately, enables narrowing the target area. This approach is an effective way to isolate potential cyber threats while maintaining operational continuity.

Security Policies and Procedures

Security policies are strategically important documents that ensure system integrity and data security. These documents provide the basis for organizations to identify, assess and manage risks.

Organizations should regularly review their security policies. It is essential to stay up-to-date against new threats and technological changes.

Operational infrastructures need dynamic security procedures due to the constantly evolving cyber threat landscape. This strengthens the resilience of systems by increasing adaptability and flexibility.

Well-defined procedures enable a quick and effective response in the event of a potential security breach. This includes incident management plans and emergency procedures, aiming to reduce potential damage.

An effective set of security policies and procedures should be complemented by staff training and awareness programs. It is critical that employees fully understand the purpose of security policies and their own responsibilities.

Finally, technological tools that support security policies need to be properly selected and adapted. Tools to strengthen existing security infrastructure provide proactive protection against threats.

Physical and Network Security Applications

Physical security in Operational Technology (OT) systems plays a critical role in protecting the integrity of the facility. Access to these systems needs to be strictly controlled.

Network security is essential for protecting data communication in OT environments. Attackers can damage industrial control systems by targeting network vulnerabilities, so robust network security is critical.

Multi-factor authentication mechanisms are essential to prevent intrusions. Access control lists, firewalls and physical barriers should form a line of defense against both physical and cyber threats.

Solutions such as DMZs (Demilitarized Zone) and VPNs (Virtual Private Network) that separate traffic between enterprise networks and OT systems are essential to manage the flow of data between systems in a controlled manner. This provides an extra layer of security at the network layer.

Finally, regular network monitoring and behavior analysis in OT environments is indispensable to detect anomalies early. Proactive network monitoring minimizes damage by preventing the threat from spreading.

In addition to OT security, raising general cyber security awareness and effective implementation of security policies are also of great importance. If you would like to increase your knowledge and skills in this area, you can join our training program titled “Cyber Security Fundamentals Training:Beginner to Advanced + Career Guidance” training program offered by CyberSkillsHub. CyberSkillsHub trainings are designed for individuals who want to gain in-depth knowledge in the field of cyber security and specialize in the sector.

Frequently Asked Questions about Operational Technology

What is Operational Technology (OT)?

Operational Technology is hardware and software systems that enable automation and control of industrial processes. It is especially used in critical areas such as production, energy management and utilities.

Why is Operational Technology security important?

Because OT systems manage critical infrastructures, their security requires special attention. The security of the systems can directly affect the physical world through the commands and feedback received, so both the hardware and software layers must be comprehensively protected.

What are the differences between Operational Technology and Information Technology (IT)?

OT systems are developed for the monitoring and control of physical devices, operate continuously and have strict timing requirements. IT systems prioritize data management, analysis and distribution. Security approaches are also shaped by these different intended uses.

What are the threats targeting Operational Technology systems?

OT systems can be exposed to various cyber threats, such as malware, advanced persistent threats (APT), denial of service attacks (DDoS), and supply chain attacks. These threats put the continuous and reliable operation of systems at risk.

What should security strategies for Operational Technology look like?

OT security strategies should include a layered defense approach, risk management and assessment, and strong access controls. Strategies should provide a more effective posture against threats by increasing system resilience.

Why are risk management and assessment processes critical for OT?

Risk management in OT systems involves the systematic identification and analysis of threats and vulnerabilities. This is essential in preventing security breaches and maintaining business continuity.

What are the security enhancement methods in Operational Technology systems?

Methods such as network segregation, updating encryption technologies, multi-factor authentication systems and regular security reviews should be used to improve security. These approaches provide more robust protection against cyber threats.

Faruk Ulutaş

Faruk Ulutaş, siber güvenlik alanında derinlemesine bir uzmanlıkla donanmış bir bilgisayar mühendisidir. Kapsamlı programlama diline hakimiyeti ve geniş tecrübesi ile çeşitli siber güvenlik projelerinde yer alıp başarılı sonuçlar elde etmiştir. Çeşitli hackathon, kodlama maratonları ve Capture The Flag (CTF) yarışmalarında, hem yurt içinde hem de yurt dışında, gösterdiği üstün performansla sıkça ön plana çıkmıştır. Ayrıca, küresel ölçekte faaliyet gösteren bazı büyük şirketlerin siber güvenlik sistemlerinde kritik güvenlik açıklıklarını başarıyla belirlemiştir. Üstlendiği projelerde kullanıcı güvenliğini sağlamak ve siber saldırılara karşı koymak için çözüm üretme konusunda büyük bir yetenek sergilemiştir. Ulutaş, CyberSkillsHub üzerindeki rolü ile birlikte, öğrencilere kendi deneyimlerini ve bilgilerini aktararak siber güvenlik konusunda yeteneklerini geliştirmelerine yardımcı olmayı hedeflemektedir.